Terms of service
Terms of Service
Last updated: Nov 11, 2026
Orvielle (hereinafter referred to as "we", "our" or "the store") values your privacy and is committed to protecting your personal information. These terms describe how we collect, use and protect your personal data when you visit the website orvielle-perfume.com.
1. Information we collect
We collect the information you provide when placing an order, creating an account or contacting us, including your name, email address, shipping address, billing address and phone number, together with the payment details required to process your purchase. We also collect technical information about your visit, such as your IP address, browser type and the pages you view on our website.
2. How we use your information
We use your information to process and deliver your orders, to communicate with you about your purchase, to provide customer support, to prevent fraud, to improve our website and our product selection, and, where you have agreed to it, to send you promotional offers and news about our fragrances.
3. Payment security
At Orvielle, we prioritize the security of your payment information. All transactions are processed through encrypted payment gateways that comply with the Payment Card Industry Data Security Standard. We do not store your full card number on our servers.
4. Sharing of information
We do not sell your personal information for money. We share your personal information with service providers and partners only where necessary to operate the store — for example with shipping carriers to fulfil your order, with payment processors, and with advertising partners to deliver personalized advertising — or where required by law. Some privacy laws treat sharing for personalized advertising as a "sale" or "share" of personal information. You may opt out at any time by writing to support@orvielle-perfume.com. Our Privacy Policy sets out in full who we disclose your information to and the rights available to you.
5. Cookies
Our website uses cookies and similar technologies to keep your shopping cart working, remember your preferences, analyse traffic and personalize the advertising you see. You can manage or disable cookies through your browser settings, although disabling them may affect certain features of the store.
6. Your choices
You may unsubscribe from our marketing emails at any time using the link included in each message. You may also request access to, correction of or deletion of your personal data. To make such a request, please contact us at support@orvielle-perfume.com.
7. Changes to these terms
We may update these terms from time to time to reflect changes in our practices or in applicable law. The revised version will be published on this page with an updated date.
8. Contact
If you have any questions about these terms or about how we handle your personal data, please contact us at support@orvielle-perfume.com or by phone at +1 704-232-1067.